Last Updated: August 2026
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you book or interact with our vacation rental services.
Information We Collect
We collect the following information when you book or communicate with us:
- Name
- Email address
- Phone number
- Booking details
- Any information you voluntarily provide
We collect this information to manage reservations, provide customer service, and send important updates.
How We Use Your Information
We may use your email address and phone number to:
- Send booking confirmations and service messages
- Provide check-in instructions and support
- Share updates, promotions, and special offers
- Send SMS or email marketing messages
You may opt out of marketing messages at any time.
SMS & Email Marketing Consent
By booking with us or providing your contact information, you consent to receive:
- SMS text messages
- Email communications
- Promotional offers and specials
Message frequency varies. Message and data rates may apply. You can opt out at any time by:
- Replying STOP to any SMS message
- Clicking Unsubscribe in any marketing email
- Contacting us directly at our support email
SMS/text messaging opt-in consent and mobile phone numbers are not shared with any third parties or affiliates for their marketing or promotional purposes.
Opting out of marketing messages does not affect booking-related communications.
Your Privacy Rights
Depending on your state of residence, you may have rights such as:
- Access to the personal information we hold
- Correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request information about how your data is used
To exercise these rights, contact us using the information below.
Data Protection & Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Sharing Your Information
We do not sell your personal information. We may share information only with:
- Payment processors
- Property management partners
- Service providers who support our operations
All partners are required to protect your information. This does not include SMS opt-in or mobile phone number information, which is never shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Website Tracking
Our website may use cookies or similar technologies to improve your experience, analyze usage, and support site functionality. You may disable cookies in your browser settings.
Children's Privacy
Our services are not intended for children under 18, and we do not knowingly collect information from minors.
Contact Us
If you have questions or wish to exercise your privacy rights, contact us:
Portal Email Address: 075fbde8-5915-4a07-b4f9-0ca4ec61e61f@inbox.lodgify.com
Phone: 1 (443) 478-7880